Effective Date: 6th July, 2025
Welcome to Astena Tours. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, contact us, or engage with our travel services.
1. Who We Are
Astena Tours is a travel company based in Noida, India, offering educational tours for schools and universities, as well as corporate travel experiences.
Website: [www.astenatours.com]
Email: astenatours@gmail.com
2. Information We Collect
We may collect the following types of information:
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Personal Details: Name, email address, phone number, school or company name, and designation.
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Booking Details: Travel preferences, destination choices, group size, and travel dates.
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Payment Information: Collected securely via third-party payment gateways.
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Website Usage: IP address, browser type, pages visited, time spent (via cookies and analytics tools).
3. How We Use Your Information
We use your information to:
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Respond to inquiries and provide travel quotations
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Book tours and process travel-related arrangements
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Share updates, itineraries, and confirmations
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Send promotional emails and newsletters (you can unsubscribe anytime)
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Improve our website and customer service
4. Sharing Your Information
We do not sell or rent your personal data.
We may share limited information with:
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Trusted partners such as hotels, airlines, or visa agencies (only for confirmed bookings)
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Service providers like email tools or payment processors
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Legal authorities if required by law
5. Data Protection & Security
We implement industry-standard security measures to protect your data. All payments are processed via secure SSL-encrypted gateways. However, no online system is 100% secure, so we cannot guarantee absolute protection.
6. Your Rights
You can:
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Request access to your data
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Ask us to update or delete your information
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Withdraw consent from promotional communication
For any such requests, email astenatours@gmail.com.
7. Cookies Policy
Our website uses cookies to enhance user experience, track website performance, and serve relevant content. You can disable cookies through your browser settings.
8. Children’s Privacy
We only collect personal information of students through school-authorized personnel for the purpose of educational tours. We do not knowingly collect data directly from children under 18.
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices and encourage you to review their privacy policies separately.
10. Updates to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated “Effective Date.”
Contact Us
If you have any questions about this Privacy Policy or your data, please contact:
Astena Tours
Noida, Uttar Pradesh, India
📧 astenatours@gmail.com
